Hey gamers, we all know how important it is to have a good pair of headphones while playing our favorite games. The Astro A50 headset is a popular choice among gamers for its high-quality sound and comfortable design.
But what do you do when your A50 headset refuses to turn on? Don’t worry, we’ve got you covered. In this post, we’ll discuss five simple and effective solutions that will have your A50 back up and running in no time. So let’s dive in and keep your game going with these quick and easy fixes!
Why is your Astro A50 not turning on?
If your Astro gaming headset isn’t turning on, you may think it has died and is beyond repair. Luckily, this is usually not the case, as there can be various reasons why the wireless headset isn’t turning on. Usually, the problem concerns the battery, but other headset components may also be the issue.
In most cases, your wireless gaming headset isn’t able to turn on because the battery is low or dead. If the battery is damaged or malfunctioning, it won’t be able to charge all the way, which will definitely result in shortened working time, or you won’t be able to turn on the headset.
If you’ve had your Astro A50 headset for quite some time without changing the battery, this may be the moment to invest in a new one as the battery is too weak. However, the battery may be faulty if you’re having trouble turning on your new Astro A50 headset.
Bluetooth connection issue
One of the possible problems you may encounter with your Astro A50 headset is a Bluetooth connection issue. This can happen when there are too many Bluetooth devices connected to your PC or mobile phone, which can block the pairing of your device and the headset.
If the Astro A50 headset is unable to establish a Bluetooth connection, it may also refuse to turn on. To fix this issue, try disconnecting any unnecessary Bluetooth devices and then attempt to turn on your headset again.
Faulty charging cable or charging port
If your Astro A50 headset cannot charge completely, it’s possible that the issue lies with the charging cable or USB port. The charging cable may be damaged or malfunctioning, while the USB port you’re using to charge the headset could be broken or clogged.
Over time, dirt and debris can accumulate in the charging ports, hindering the connection between the device and the power source. It’s important to note that a lack of sufficient power during charging can also damage the battery. So make sure to check and clean your charging cable and port regularly to avoid this issue.
Pending firmware update
Like any other gaming equipment, your Xbox wireless headset requires regular and consistent firmware updating. New firmware updates can eliminate any existing software bugs and errors you may not notice until the headset starts acting up. That being said, your Astro A50 could be overdue for a firmware update, which is a crucial aspect.
Make sure to check for any available firmware updates and follow the instructions to ensure that your headset is running on the latest software. This simple step could be the solution to getting your Astro A50 headset up and running again.
How to fix an Astro A50 not turning on?
- Fix or replace the battery
As we’ve mentioned, the most common problem in this case is a faulty or dead battery. To check the battery, try charging your device and see if it turns on. If you cannot charge the battery fully or it remains off, it could mean the battery is dead and needs to be replaced. However, before changing the battery, you want to ensure that the issue isn’t with another hardware component, the charging cable, or the USB port you’re using to charge the device. So, double-check everything before jumping to conclusions.
- Check the Bluetooth connection
If your Astro A50 headset isn’t turning on, it may be due to a Bluetooth connection issue. Check if you have reached the limit on connected Bluetooth devices and disconnect any unnecessary ones. Try connecting your headset to your device again. If the issue persists, try connecting your A50 headset to a different device to see if the problem lies with the device’s Bluetooth connectivity. By troubleshooting the Bluetooth connection, you can get your A50 headset back up and running in no time. Keep the game going with these quick fixes!
- Check the charging cable and charging port
A damaged charging cable will not only limit the charging or make it impossible for you to charge the device, but it can also weaken the battery or even lead to battery failure. This is why purchasing a new charging cable is essential as soon as you notice it is defective.
- As far as the charging port is concerned, it often gets blocked with accumulated dirt and debris. The easiest way to clean it is to use a handheld vacuum, a toothpick/cotton swab, and some rubbing alcohol to get all the gunk out of the port. If you’re charging your headset via a USB port, try connecting the cable into another inlet, as the USB port may malfunction.
- Update the firmware
It is essential not to neglect and ignore Astro A50 firmware updates, as these updates contain important information necessary for your device’s normal functioning. To update your Astro firmware, download the Astro Command Center from the official Astro website, selecting either the software for PC or Mac. Once downloaded, open the file to launch the Startup Wizard. Select the location for the installation of the Astro software and then click Install to begin the installation process. If prompted for permissions, click Allow, and finally, select Finish to complete the installation and launch the ACC. To update your MixAmp, find a toggle switch on the device and switch it to PC.
- If there is no toggle switch, hold the power button for a few seconds until the light turns white, indicating it has entered PC mode. Connect the device to your PC using a USB cable and launch the Astro Command Center. If the USB connection is successful, you should be able to see all the details of your A50 device. Look for a notification at the top of the menu indicating a firmware update is available. Click on the firmware update link and select Install to begin the installation process. Once the update is complete, disconnect the device from your PC and try turning it on. If the headset still won’t work, the pending update is not the reason for the issue.
- Hard-reset the headset
Sometimes, all your Astro A50 device needs is a hard reset to refresh the software and eliminate any existing bugs and errors. To perform a hard reset, locate the Dolby button on your Astro headset (between the power button and EQ button) and the Game button on the side of the device. Press and hold both buttons simultaneously for about 30 seconds. After the reset is complete, the headset should reboot automatically, and you’ll be able to use it without any problems or glitches. Get ready to get back into your game with this simple fix!